Policy

UIBI Services Privacy Policy

Last Updated: July 26, 2023 

Effective Date: July 26, 2023

At UIBI, we will fully respect your privacy and shopping experience. Make sure your privacy is treated carefully and protected.

The Privacy Policy explains how we collect and use your information through our website, customer support and other services, and any other third-party services or linked products.By agreeing to this Privacy Policy in your account settings, you agree to the processing of your information as described in this Privacy Policy.

At UIBI, we believe in providing you with great products and great privacy. This means we only collect the personal data we need around our products. We may collect a variety of information, including:

 

Contact Information:When you place an order and need help, we may need your contact information, such as your name, email address, shipping address and phone number, to ensure that the product reaches your destination accurately.

Video Photo:When processing certain personal information, we may need to upload your personal photos or videos to ensure account security.

 Device Information:When your equipment has some failures, we will provide you with solutions remotely by obtaining your equipment information.

You may not provide the personal data we request. If you choose not to do so, in many cases we will not be able to provide you with our products or services, or respond to requests you may have.
 


We collect Device Information using the following technologies: 

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. -UIBI uses YouTube API Service. With your permission, this API Service may use related data. For more specific terms, please check: https://www.youtube.com/t/termshttp://www.google.com/policies/privacy

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.  Behavioural advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.  Do not track Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.  Your rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.  Data retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.  Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.  Contact us For more information about our privacy practices, if you have questions, if you would like to make a complaint, or if you’d like more information about business cooperation, please contact us by e‑mail at business@uibi.com.cn.

 

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Free shipping costs on every UIBI order. If you buy solar panels with UIBI outdoor power, the package will be delivered independently.

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Online Support

The UIBI team will respond to your questions within 24h
Email: uibilara@gmail.com Mon - Sun, 9:00 am - 11:00pm PST
Social Media:
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Connect Us

Customer Support Line: For inquiries about orders, technical and customer support:
marketing@uibi.com.cn
Wholesale, distribution, international sales inquiries and corporate
sales@uibi.com.cn
For press, media and event cooperation
marketing@uibi.com.cn
For YouTube,Tiktok influencers
marketing@uibi.com.cn